BLIENG
TERMS & CONDITIONS
RETURNS
We want you to love your Blieng as much as we do. If for any reason you're not completely satisfied with your purchase we're here to help.
This website and app is owned and run by Used 2 Be Yours. The Terms and Conditions outlined in these Terms define your use of our website/app and any services we provide. This website/app offers visitors to shop thrifted clothing and accessories as well as sterling silver and 18k gold plated jewellery online. By accessing, or using the website or our service, you approve that you have read, understood, and agree to be bound by these Terms. You are not permitted to access, display, use, download, copy, or distribute any of the content on this website/app if you do not agree to be bound by these Terms and Conditions.
TERMS OF SALE :
When purchasing or ordering an item from our website/app you agree that you are responsible for reading the full item listing before making a commitment to buy it. The price of our products and services are detailed on the website/app. We maintain the right, at any time, to modify the prices of the products that are listed and to fix any accidental pricing or description errors.
RETURNS & EXCHANGES :
We accept returns and exchanges within 7 DAYS of delivery. To be eligible:
- Items must be unworn, in their original packaging, and in resalable condition.
- Proof if purchase is required (order confirmation/receipt).
- For hygiene reasons, earrings are final sale and cannot be returned or exchanged.
*Blieng will not be held responsible if your parcel has been damaged during the shipping process as all items have been packaged carefully and quality checked before shipping.*
HOW TO START A RETURN :
To initiate a return or exchange, please email bliengjewelry@gmail.com with your order number and reason for return. Once approved, you'll receive return instructions.
*Blieng reserves the right to deny any returns of products that aren't returned in their original condition.*
RETURN SHIPPING :
Customers are responsible for return shipping costs. We recommend using Aramex, as we're not responsible for lost returns.
REFUNDS :
Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original paying method within 5-7 business days.
INTELLECTUAL PROPERTY & COPYRIGHT :
The Service remains Blieng's sole property, as is any content contained within or transferred via it, including but not limited to software, pictures, text, graphics, logos, patents, trademarks, service marks, copyrights, images, audio, videos, music, and all related intellectual property rights. Nothing in these Terms will be interpreted as granting you a licence to use any of these intellectual property rights, unless otherwise stated herein. You also agree not to sell, lease, rent, alter, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works of any of these rights.
SUSPEND/CANCEL USER ACCOUNT :
For any reason, including if we determine in our sole discretion that you have violated any provision of these Terms or any applicable law or regulation, we may, without prior notice or liability, permanently or temporarily terminate or suspend your access to the service. At any point, you are free to stop using the site and ask to have your account and/or any services cancelled by filling in the contact form on our website or sending us an email at bliengjewelry@gmail.com .
INDEMNIFICATION :
As a condition of using the website/app or any of the services it offers, you agree to indemnify and hold Blieng harmless against any demands, losses, liabilities, claims, or expenses (including legal fees) made against them by any third party.
RIGHT TO CHANGE AND MODIFY TERMS :
Blieng reserves the right, at our sole discretion, to change these terms from time to time. As a result, you ought to frequently check these pages. We shall provide you with notice of any material modifications to the Terms whenever we make them. You agree to the updated Terms if you keep using the website/app or our services after we make any changes. Do not use or access (or keep accessing) the website/app or the service if you disagree with any of these terms or any future versions of the Terms.
PROMOTIONAL EMAILS/ADVERTISING :
You consent to receiving occasional promotional materials and messages from us via WhatsApp, email, or any other form of contact you may supply (including your phone number for text or phone calls). Please let us know at any time if you would prefer not to receive these kinds of notices or promotional materials.
CONTACT :
If you would like to register a complaint, have any more questions or you would like to request to remove or correct your personal information we have about you please feel free to fill in our contact form on our website or send us an email at bliengjewelry@gmail.com .